link"Product recommendations in the customer's focus area" documentation

The add-on is designed for effective selling related products (services) in a block that is located on the main product page in the place of maximum focus of the customer's attention. This add-on is part of our package Cross-sell and Up-sell (supplied free of charge to all owners of the package with an active subscription to updates).

What is the idea of this add-on for Cross-sell and Up-sell?

Very often in stores, sellers place a block with recommendations below the main content on the product page. In this case, the buyer may simply not reach this block on the page with his eyes. In the case with large number of such recommendations on the page, the real value of such a recommendation is blurred.

The main and key feature of the add-on is that it allows you to display a block with the most suitable product recommendation in the "hottest" place on the main product page from the buyer's point of view (focus), where it is impossible to display it using standard platform tools. It is the area of the page that you have the highest chance of selling an additional product - a recommendation for the main product (this hypothesis has already been tested many times and is used by some major players in the e-commerce market).

Watch the video with add-on in work

In order to cover as many cases of using the add-on as possible, we have provided several ways to fill product recommendations (manual and mass).

Add-on is compatible with the following Themes:

• YoupiTheme (compatible with correspond CS-Cart version);
• UniTheme2 (compatible with correspond CS-Cart version);
• Responsive.

General technical support conditions are available at this link (be sure to review these conditions, all solutions from the AlexBranding development team come with limited technical support).

In order to use our technical support, you need to:

1. Log in with your order owner account on https://cs-cart.alexbranding.com;
2. Go to the page My Account → Orders;
3. Find the corresponding order with the problem add-on in the orders list and pass to its details;
4. Find the “Support” link next to the corresponding add-on name (near you can find Documentation link also) and click on it;
5. Fill in the data with the problem, provide access to your CS-Cart installation (path to the administration panel, admin mail, admin password + FTP access) and create a ticket (after you will create the ticket, you will receive an e-mail and a special code to track the ticket in the future);
6. Wait for the specialist answer in accordance with the regulations of the technical support service and the priority of your ticket.

If you didn't receive an answer within the deadlines, according to the chosen ticket priority, send e-mail info@alexbranding.com with the ticket number, for which you did not receive an answer in time, and the team manager will solve the problem in compliance with regulations.

You can test the addon work with admin access using our demo server Demos for CS-Cart solutions from Alexbranding by choosing it in Addons list or just follow the link.

We recommend to note general restrictions:

1. All solutions from AlexBranding developers team require pre-installation of the AB: Addons Manager service addon. It is delivered free of charge and is responsible for such services: installation, upgrades, license verifications. Excluding this service addon usage is not possible;
2. Addon files may have a closed (encoded) part, in which only a license check is located;
3. The addon will work only on those domains, that are specified in the user's license. If you try to use the solution on CS-Cart installations, whose domains are not included in the license, the addon will be automatically turned off;
4. Local installation is not possible, so that the addon works on the additional domain (subdomain), enter this domain (subdomain) in the Domain field, when ordering (or write to info@alexbranding.com) - adding technical domains for the developing or for testing is always free.

After your order has been processed by our manager, it will be transferred to Completed state, you will receive an email to your mailbox with ordered add-ons license numbers (usually it takes from 15 minutes to 8 hours depending on the day time and week day).

Then follow the steps below, which differs depending on your version of the CS-Cart platform:

You can also install the add-on with a standard installation for CS-Cart. To do this, download the appropriate archive with an add-on version compatible with your version of the CS-Cart platform.
Go to the website cs-cart.alexbranding.com, log in under the account of the order holder and go to the page My Profile → Orders → Relevant Order, go to details and you will see a list of available archives for the ordered add-on. Download the version (archive) you need and make the installation (standard for CS-Cart installation: Add-ons → Downloaded add-ons and in the gearwheel menu select Manual installation).

To add a recommended product for for a specific product, go to the page Administration panel → Products → Products → [product name] → "AB: Product recommendations".
There is an ability to display a recommended products, which are in stock. If you wish to display a recommended products that is out of stock, then use the setting Settings → General → General → Track inventory

1) Inherit products ‒ if recommended products are not selected, they can be obtained from the parent category. Products from the main parent category are taken into account;
2) Inherit if products are unavailable ‒ if the selected products are not available to the buyer for some reason, the products from inheritance will be selected (taking into account the setting "Inherit products");
3) Select products ‒ field to select recommended products.

To add a recommended product for all products in a category, go to the page Administration panel → Products → Categories → [category name] → "AB: Product recommendations".
There is an ability to automate filling of recommended products. To do this you have to install the add-on AB: Intellectual selection of products in block (analogues, accessories) by features. More information read in the section Integrations.

In Multi-Vendor edition the vendor can select recommended products by himself for products that he sells. There is a tab AB: Product recommendations on the editing product page where you can do that function. If the specified tab is absent, you have to address to the main administrator for access privileges (more information in the section Privileges for vendor).

The add-on is equipped with several privileges for Multi-Vendor edition.

1. If the CS-Cart add-on Vendor plans is installed, the add-on adds the option AB: Product recommendations on the page Administration panel → Vendors → Vendor plans → [name of vendor plan] in the tab Restrictions. This option allows all vendors, which are included at the corresponding plan, to set recommended products by yourself.

2. If the add-on Vendor plans is not installed but the add-on Vendor Privileges is installed, then the add-on adds its right in work with its own functionality. You can set the options on the page Administration panel → Users → User groups → Vendor.

   • Can view only and No access — the tab AB: Product recommendations will be absent on the editing product page.
   • Full access — allows to manage data in the tab AB: Product recommendations on the editing product page.
     

3. If the CS-Cart add-ons Vendor plans and Vendor Privileges are not installed, all vendors will have an possibility to set recommended products by themselves.