Notice You are now in the documentation for the v1.0.0 version. Current version of the documentation

How to update
List of releases
menu

linkCompatibility

Available add-on version CS-Cart/Multi-Vendor compatible versions

Add-on is compatible with the following Themes:

  • YoupiTheme (compatible with correspond CS-Cart version);
  • UniTheme2 (compatible with correspond CS-Cart version);
  • Responsive.

linkSupport

General technical support conditions are available at this link (be sure to review these conditions, all solutions from the AlexBranding development team come with limited technical support).

In order to use our technical support, you need to:

  1. Log in with your order owner account on https://cs-cart.alexbranding.com;
  2. Go to the page My Account → Orders;
  3. Find the corresponding order with the problem add-on in the orders list and pass to its details;
  4. Find the “Support” link next to the corresponding add-on name (near you can find Documentation link also) and click on it;
  5. Fill in the data with the problem, provide access to your CS-Cart installation (path to the administration panel, admin mail, admin password + FTP access) and create a ticket (after you will create the ticket, you will receive an e-mail and a special code to track the ticket in the future);
  6. Wait for the specialist answer in accordance with the regulations of the technical support service and the priority of your ticket.

If you didn't receive an answer within the deadlines, according to the chosen ticket priority, send e-mail info@alexbranding.com with the ticket number, for which you did not receive an answer in time, and the team manager will solve the problem in compliance with regulations.

Technical support by telephone calls and direct e-mails is not provided. Any help comes through tickets and helpdesk. Carefully learn documentation and technical support conditions before creating a request.

linkRestrictions and warnings

We recommend to note general restrictions:

  1. All solutions from AlexBranding developers team require pre-installation of the AB: Addons Manager service addon. It is delivered free of charge and is responsible for such services: installation, upgrades, license verifications. Excluding this service addon usage is not possible;
  2. Addon files may have a closed (encoded) part, in which only a license check is located;
  3. The addon will work only on those domains, that are specified in the user's license. If you try to use the solution on CS-Cart installations, whose domains are not included in the license, the addon will be automatically turned off;
  4. Local installation is not possible, so that the addon works on the additional domain (subdomain), enter this domain (subdomain) in the Domain field, when ordering (or write to info@alexbranding.com) - adding technical domains for the developing or for testing is always free.

linkUsage

linkInstallation

After your order has been processed by our manager, it will be transferred to Completed state, you will receive an email to your mailbox with ordered add-ons license numbers (usually it takes from 15 minutes to 8 hours depending on the day time and week day).

Then follow the steps below, which differs depending on your version of the CS-Cart platform:

If you have CS-Cart 4.16.1 and newer version

If you have CS-Cart 4.13.1 and newer version

If you have CS-Cart 4.12. *

If you have CS-Cart 4.11.5 and an earlier version

You can also install the add-on with a standard installation for CS-Cart. To do this, download the appropriate archive with an add-on version compatible with your version of the CS-Cart platform.
Go to the website cs-cart.alexbranding.com, log in under the account of the order holder and go to the page My Profile → Orders → Relevant Order, go to details and you will see a list of available archives for the ordered add-on. Download the version (archive) you need and make the installation (standard for CS-Cart installation: Add-ons → Downloaded add-ons and in the gearwheel menu select Manual installation).

Service add-on AB: Add-ons Manager must be installed and have Active status.

On the page Manage sorting (Administration panel → Add-ons → Manage add-ons → AB: Extended sorting → Manage sorting) the following is available: create, edit, delete.

For Ultimate edition there is a possibility to split sortings by storefronts!

Page "Manage sorting"

linkHow to update

To have possibility to update an add-on, you must have an active subscription period for add-on license.

AB: Add-ons Manager will notify you about available updates (you will see an indicator of new alerts). The recommended way is to update via the CS-Cart Upgrade center (a regular procedure of the platform). This method will allow lossless configuration of the transition to the new add-on version, that is guaranteed to be compatible with your CS-Cart platform version.

Before updating, always make a full database and your store files backup (we recommend backing up using server or hosting tools).

To make updates procedure:

  1. Go to the Administration panel → Administration → Upgrade center;
  2. Find the appropriate update among the available updates and click the Update button;
  3. Follow all the instructions, that will be shown during the upgrade procedure;
  4. Clear CS-Cart cache and start using new add-on version.

If you have an earlier version of the add-on (without the Upgrade center support)

linkList of releases


Subscribe to our Telegram-channel to get info about new releases.

v1.0.0 from 11 Jule 2024

New features and improvements:
[+] Research and Development of the add-on functionality.